Thank you for not going easy on me and I can agree with another former client that I felt that they could not have been harder to impress than you. Thanks for everything from the 5 points, to critiquing countless stories, and working on such a short deadline. But most importantly, thank you for believing and instilling the much needed confidence.



Just wanted to let you know that I received the notification yesterday that I passed the Phase 2; I felt a HUGE weight lift off my shoulders right after I got the call. I attribute the success to your thorough preparation, so I just want to say THANK YOU. I can’t tell you enough how great this feels, and I know you were a big part of it. Your story critiques, along with the exercise to identify what factor they were looking for, really helped me during the interview. I had an answer ready for every one of their questions within about 5 seconds after being asked; a few stories were morphed and I had to have one question repeated, but nonetheless I was able to use almost every one of the examples you critiqued as an answer.

Before the test lots of people seemed neverous and a little anxiouss, and afterwards a few had a bewildered-ish look, but going in I felt completely calm and prepared. I took your advice about not pontificating and just letting my full personality show through; almost every story and 2 of the 3 members smiling or nodding, and a couple times I got a laugh from all 3.

Hands down I will recommend you to anyone else going up for the Phase 2. Thank you again! If you need anything from me, please don’t hesistate to ask!




I hired your help way back in November of last year, in order to prepare for the FBI’s Phase II interview. I believe I contacted you after I passed, but I wanted to let you know (mainly because I’m just so excited I want to tell everybody!) that I FINALLY have a class date!

I am super, duper excited; it feels like my stomach has been jazzercising nonstop since I found out.

Anyway, I will always believe that you were instrumental in helping me pass my interview. For that I am extremely grateful and wanted to thank you again.“““““““““““““““““`




This email is almost 7 years late (found it when cleaning out old emails). I still want to say thank you! As a result of using your program and the time you spent rehearsing with me, I accomplished my dream to become an Agent. I apologize for not thanking you seven years ago when I was hired.

You’re the best.



Just wanted to let you know that I found out that I passed Phase II! From the field office that I applied out of, myself and the other candidate that used you were the only ones to pass, so that’s good news. The 5 points were a life-saver, and I do agree with your comment that it’s important to walk in smiling and being confident. Before I started using your program I was making my own stories, but they lacked the necessary detail, particularly with the “results” portion. Working with you really helped develop that aspect of my stories. Thanks for the help. It was definitely worth it!



The long waited moment finally came. I just got called by my Applicant Coordinator letting me know that I passed Phase 2!!! I almost can’t believe it.

I want to thank you wholeheartedly for all the help and guidance you gave me. After going through the interview, I know that there would’ve been no way I would’ve been as prepared and probably wouldn’t have passed without you. You shaped my stories and guided me to think a certain way.

Money well spent. Thank you again for all the help you gave me!



I passed. Thank you for the preparation and feedback. Your preparation was paramount to my success in Phase II. Lots of morphing, but with good preparation it was a cake walk. The agents were very professional and the interview was at wonderful venue. Keep up the good work!!



Well, guess what? I passed! I can not tell you enough THANK YOU. I honestly would not have had a clue how to prepare for this interview without your guidance and teaching. You clearly know what you’re talking about. The way in which you had me orchestrate my stories according to the key factors was absolutely beneficial. Just as you suggested, for every question asked, I immediately went to my little book in my head and picked out the story I had prepared for that factor they were looking for because no matter how they worded the question, I knew from your teaching, that they were asking it with a “key factor” in mind. You were awesome and yeah, I performed well but I performed what you had taught me and because of that, I am grateful!

The advice I would give future applicants is to be keep calm and interview on. Practice your stories and memorize the key factors. It was much much more relaxed than expected. Take your time, and really think about the factor they are going for. Once you realize what factor the interviewers are looking for, just pick the story you had prepared for it and tell it to them. My interviewers were very engaging and made it like a normal conversation.



I just wanted to drop you a short note letting you know that on Friday I heard from the Applicant Coordinator. He called to congratulate me on passing the phase two process.

Needless to say this was a tremendous relief because when I was done with the interview portion of Phase two, I called my wife and told her that I totally went down in flames during the interview.

In the end out of the 16 of us that attended the Phase Two panel eight passed. I am confident that had it not been for your system there would have been 9 of us that failed to Pass Phase Two.

Received – 6/14/2014

Hi Carole,

I found out this week that I passed the interview. Needless to say I am excited beyond belief and appreciative for your instruction. I felt very prepared, and although they asked me questions in very different ways I was able to connect it to a factor and morph a story to fit. The agents interviewing me were very professional and after I got through my “why the FBI” I feel like they were receptive and interested in my answers to the rest of their questions.

I have already recommended your services to a friend and I want to say thank you again.


Carole –

Received 6/11/2014

A second-time around candidate.  I offer a “brush up” to any client  who doesn’t pass the first time around.

I know you really wanted to see a certain type of email from me……….so here it is. I PASSED!!! It was definitely a tough test. The weeks going in to the test and right up until the test began, I don’t think I was ever so nervous.  In part because this was my second and last attempt at the Phase 2.  There was no room for failure and this job has been my dream for about 5 years now, although the process is not over yet!


I felt the questions were harder this year than the last time I took the test.  I had to MORPH questions right off the bat to make them fit and I have you to thank for properly preparing me for that!  I walked out of the building thinking the worst(over-analyzing and being really hard on myself), but I guess the results don’t lie.  The writing portion was pretty much the same, however I had a strategy this time walking into it.


So I just wanted to say “Thank You” for that extra time you put in for me.  On to the next test!


This is a book that I wrote – and I recommend — Boost Your Interview IQ – Second Edition (white cover – published this year) – for a quick brush up on Behavioral Interviewing as well as other questions. It’s a quiz and you determine which is the strongest answer. Not Law Enforcement related – general – but it focuses on “behavioral interview questions” for the most part. —It costs about $10 or so — Amazon.com.


Boost Your Interview IQ” by Carole Martin provides you with the essential skills and techniques you need to apply in any real life interviewing scenario. If you are truly interested in exploring the fundamentals and learning the essentials of job interviewing, then this book will be an important guide.

Before I read Carole Martin’s book, I must admit that I was lost when it came to interviews. As a young lawyer with three years of experience in my field, I truly thought that I knew everything it took to effectively express myself and market my skills to a potential employer. I had conducted countless client interviews myself, and so I thought I had most question and answer techniques down to a science. But when I flunked my first major interview for a dream job with a prestigious employer, I realized that I needed help from an expert. In hindsight, I wish I had sought out this information earlier. Perhaps because I was too accustomed to being sought out by others as an expert in my own field of law that I did not realize I needed an expert’s advice on basic interview techniques.

I am thankful that I contacted Carole Martin and found her book “Boost Your Interview IQ.” I feel that I have begun the journey towards interview success. In my opinion, learning real life interview techniques should not be about “gimmicks” or “tricks”. Instead, Carole Martin provides a wide-range of examples that point you in the right direction. You will learn through a question and answer technique designed by Carole that will give you a thorough understanding of the basics. Reading this book is the beginning of a journey that will equip you with the essentials of interviewing. So if you are curious about how to interview, then I recommend you read this book first. The rest is up to you!”

For more information — www.interviewcoach.com – my website — go to the link at the upper right-hand corner and click – there the packages and other Frequently Asked Questions are listed

Best wishes


Amazing two weeks – lots of great emails from those who have passed. Some of them were “second timers” who did not work with me the first time aroung.

Thank you, Thank you, Thank you!! Today was by far one of the best days of my life when I got the call!!*****

I couldn’t have done it with out you! This time around, I was nervous…..but it was a confident nervous……I knew exactly what to expect and I made sure that before I left the room, those 3 agents knew how important the SA position was to me!! And my WHY FBI….was solid. I banged out my intro, why FBI, and 5 points!

Again, it was a lot of work to prepare for but without your help….I would of failed again.

Thanks again and keep up the exceptional serive you provide because it’s making a positive difference in peoples lives!

 I found out my results last week and could not be more excited.  I am very confident in saying that I could not have passed without your coaching.  And I will tell you, as both an on-board employee and someone who had taken the Phase II before, I felt entirely different afterwards than I had the first time — and it was all because of your program.  After the first time I took the interview my head was literally spinning and I had no recollection of my answers.  This time I had clear and organized thoughts about what I had told my panel, so much so that I went back to my notes and highlighted every story I told.  In addition, having a prepared response to “Why I want to be an FBI Agent” was key in making me very comfortable with the entire interview and I am convinced really got me off to a great start with the evaluating agents.


I don’t know what else to say other than “THANK YOU” and will guarantee you that I will send anyone who asks advice of me to your website.


I just wanted to let you know that I passed!! Thank you so much for all of your assistance, I could not have done this without your guidance. I would definitely recommend your services to anyone that is taking the Phase 2 interview. Thanks again.



Just wanted to let you know that I found out today that I passed phase 2!  I really cannot thank you enough…I have never felt as prepared for an interview as I did this one. 


There were two very important things that you focused on in our last session that really proved to be invaluable.  First, was making me focus and understand that I would inevitably have to morph my stories- there were very few stories that I told that were not amended is some way shape or form to fit the question asked.  Second, was the tip on how to re-phrase the question when your story didn’t exactly fit the question asked- i.e “Well I have never done…, but I can tell you about a time when..”


Again, thank you so much.  I really think it would have been a very awkward 60 minutes had I not worked with you- it was definitely something that required preparation and I felt you prepared me well.


Thanks again,


I passed Phase 2! Christmas indeed comes early this year. I wanted to say thank you for all of your help. I felt so much more prepared this time, and less like I was stabbing around, hoping to create the right answer. For the interview, I had very good, animated stories for 11 out of 13 questions. Two of them I had to make up, but I stuck to your format like glue, and remembered to show, not tell the interviewers. For the writing portion, I spent the first 30 minutes just reading and re-reading the material, outlining my essay, and making sure I didn’t miss anything. 


From the heart – thank you for all of your help. I would recommend your service to anyone, and would not hesitate to contact you again if the need arose. Stay safe, and God bless.

I’m happy to report that you have another satisfied customer to add to your list of testimonials. I received word this morning that I passed phase 2! I can say with certainty that things wouldn’t have gone the same had I not chosen to hire you as my coach. I went into my interview with confidence and walked out with the very same confidence intact. I nailed my “Why FBI” and I think that separated me from others. I can’t imagine going in there cold without your framework and a fair amount of preparation. I’m not sure if others there used you but I almost feel sorry for those who didn’t. As I told each story, pens were racing nonstop. The more that happened, the better I felt, and the more comfortable I became. Keep up the good work and I will definitely be passing your name along to anyone I come across who is interested in the field. Thanks again!

From someone who I coached and he passed —

I took my panel interview yesterday morning. Without a doubt in my mind your help assisted me in passing!  There were 10 people scheduled at the same time I went and the other nine applicants all failed. The FAMS panel told me that the failure rate was about 85% so I am confident in saying I was very well prepared fortune because of you. The questions they asked were very close to what we practiced and I had a story in my head for four out of the five questions. The way they asked the question was a little bit difficult because it was probably five or six sentences long so I kept tuning in to hear what they were looking for. All in all they said I had an excellent interview. You service is worth every penny and I offer my sincere thanks for your help!



Thank you for your help! The “Why the FBI” and “5 Points” were EXTREMELY useful tools, and certainly set the tone for the rest of the interview. I’m glad we worked together on all those stories, because the agents at my interview seemed really impressed. I’m not going to tell you it was easy, and I didn’t sleep a wink the night before, but as soon as they said ” why the FBI”, I was on a roll! I used about 2 stories from each section of my life; 2 navy enlisted, 2 non-profit, 2 grad school, 2 officer, 2 sailboat, etc…

I was honestly shocked to find that I was the only candidate (out of 12) at my Phase II interview who had used an interview coach. Its like going unarmed to a duel!


The first thing I noticed right off the bat when starting the interview was how important that initial contact with the interviewers is.  We engaged in some friendly small talk to begin with and it began to develop into a pleasant conversation.  But we quickly got to the business at hand which was the interview.  However, I think that initial conversation set the tone for the interview because the interviewers seemed slightly more laidback and friendly.


I interviewed with two female agents and a male agent.  I think my interview overall went well.  Definitely much better than the first time around.  I felt much more confident in my responses to their questions this time, thanks to your help.  I skipped two questions and later returned to them.  I skipped one question in particular because I had already used one of my stories to answer a previous similar question.  I didn’t want to repeat a story so I thought of a story on the fly.  I used the 20-60-20 format to answer the question and I remembered your tips from when you critiqued my stories.  So I believe I was able to come up with a good story to answer the question on the fly.


I walked out of the interview feeling confident.  I felt like it went really well and I hope to get good news soon.  I will be following up once I get the results to let you know how I did.  


Thank you so much for your advice and your help in preparation for this interview.  I honestly don’t think I would’ve felt good walking out of this interview if it weren’t for your help.  Thank you again and God bless.


Obviously I can’t say specifics but here is some general feedback and suggestions for future testers  

-Have some personal and exciting stories, not just work.  They really did seem to be interested in my versatility outside of work (they loved my story of delivering my son in the front yard…the female agent who was probably the least responsive really was into that one, and one guy really likes my football story, he even knew what a farrier was and was interested in that stuff too).  So don’t be boring!

-Don’t be a robot and try to say everything perfect.  Be a human.

-Practice, practice, practice!  To the point that you can relax and be yourself when the time comes to just talk (because you know your stories so well), otherwise you will probably waste too much energy and concentration on trying to remember or think of a story.  You can’t wing this interview.  I believe that these agents would see right through that if someone tried to do that.

-Biggest thing:  Learn how to first 1- identify which factor they are after, and then 2- have at least 2 stories ready to go for each of those factors.

Thanks so much for your guidance and expertise.  I will send you a note just as soon as I find out the results in a few days or so.  I left it all out on the table so I have no regrets at all.

Thank you again, I am really glad I hired your professional services!